The Quality Control Manager will lead the QC Laboratory team (analytical and microbiology) to develop, implement, and periodically evaluate all QC Laboratory programs to ensure the organization's production operations, from raw materials to finished products, meet the quality, integrity, purity, and efficiency standards set by the industry and organization.

The primary responsibility of this position is to plan and direct the activities of the QC Laboratory and manage the performance of all services following internal goals and objectives, FDA regulations for OTCs and cosmetics, and company policies and procedures. This role will focus on customers' expectations, preventing problems, and continuously improving results for themselves, customers, and other employees. The employee will provide support in developing and implementing laboratory programs, including tracking, analyzing, reporting, problem-solving, and providing analytical expertise to the organization and customers. The QC Manager leads the development and maintenance of a work environment that fosters employee participation and drives a high-performing team of Chemists and Microbiologists while instilling a quality-focused culture.

Roles & Responsibilities:

• Lead hire, train, and mentor the quality control department's staff-this includes all personnel in the QC Analytical and QC Microbiology teams.  
• Provide a positive example while directing and coordinating daily activities and process improvement initiatives within the QC Laboratory.
• Determines appropriate methods working with staff to create and/or modify test methods. Assures all methods are properly documented and followed according to company policies.
• Develops and maintains quality data in the ERP system to release raw materials and finished products with a pristine level of quality and integrity.
• Ensures QC Laboratory processes, procedures, and activities comply with governing bodies such as FDA regulations for cosmetics and OTCs (21 CFR Parts 210 & 211,) USP, local regulations and environmental regulations on hazardous waste handling and disposal.
• Leads, implements, and maintains good laboratory practices (GLPs.)
• Establishes, schedules, and conducts effective training programs to promote a solid functional understanding of quality systems and quality-related tools.
• Full authority for meeting internal and customer standards, which may include the implementation of containment processes and/or other procedures.
• Directs, plans, and implements systems to ensure internal and customer quality requirements are met and/or surpassed.
• Maintains open and timely communication with all analytical and microbiological testing stakeholders and provides support to other departments and leadership to achieve company goals.
• Determines, maintains, and communicates budgetary necessities to ensure adequate funds are allocated to run the QC Laboratory efficiently and effectively.
• Develop, implement, and maintain an internal laboratory auditing program.
• Subject matter expert (SME) on all analytical and quality control testing activities within the organization.
• Proficiency in running and maintaining analytical instrumentation and developing and performing analytical test methods, specifically ICP, HPLC, wet chemistry techniques, GC, refractometer, density, and pH.
• Proficiency in writing technical documents, protocols, reports, and SOPs.
• Ability to effectively communicate technical information to a non-technical audience, both verbally and written.
• Ability to effectively present information and respond to questions in various group settings consisting of customers, cross-functional departments, peers, and senior leadership, and assess the level of disclosure of proprietary information based on the audience.
• Ability to manage and develop quality control department and staff.
• Knowledge and experience utilizing industry-related resources to gather information, troubleshoot, and resolve quality issues.
• Ability to work on multiple projects with competing priorities and tight deadlines with excellent time management.

Required Skills & Experience:

• Bachelor's degree in chemistry or related field.
• 10+ years of progressive work experience in an FDA-regulated testing laboratory environment (cosmetic, OTC or pharmaceutical industry preferred).
• Minimum of 3 + years managing direct reports in a laboratory setting.

Salary: 105-125K DOQ

About Versique:

At Versique, we believe people are more than a resume. People invent, propel, unearth, and build. They transform teams, markets, industries, and bottom lines. People do more than fill an open position. They open greater potential. We're here to help fill your human potential and build your human capacity. The Versique brand represents a powerful combination of "versatile" and "unique," hinting at the concept of "search" in its pronunciation.

In 2023, Versique made the Inc. 5000 list of fastest-growing private companies, and the Minneapolis-St. Paul Business Journal's Fast 50 list for fastest-growing private companies in Minnesota. Additionally, for the past four years, Versique has been recognized as a Star Tribune Top Workplace and awarded a Best Place to Work in 2022 by the Minneapolis/St. Paul Business Journal, which speaks to the incredible culture we've fostered.

We believe people are the ultimate business advantage. Let's find your people together. And make the best possible.

Versique is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants regardless of race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.

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