The Business Systems Analysis Leader will direct a team of Businesses Analysts focused on supporting and enhancing internal software systems by working with end users, technology business partners, and third-party vendors. The successful candidate will facilitate and translate the business requirements to align with the company's objectives and operations. Developing and communicating the organization's vision and expectations to team members and ensuring it relates to the corporate vision and strategic direction is vital in this role. You will partner with others to seek and direct process improvements to increase efficiencies throughout all business areas.  You will coordinate workflows with developers, quality assurance testers, and users to test processes and ensure functionality and user acceptance.  Leadership responsibilities involve creating individual development plans for team members, hiring new staff, and managing the performance management process.

No third parties or sponsorships.

Only candidates in the Minneapolis/St. Paul metro area will be considered.

Roles and Responsibilities:

Business Focus

• Leads IS Business Analysts Team work, including analyzing the business operations for improved business processes and efficiencies.
• Gathers business requirements, conducts needs assessments, and develops functional specifications for the development team.
• Works closely with business technical leads to determine business value and necessity of functionality changes to systems and reviews questionable requests with CIO and/or executive who oversees that area.
• Motivates and inspires a team of Business Analysts (2) responsible for researching and analyzing product changes, supporting and implementing product updates and regulatory changes across the organization.
• Drives new and innovative product enhancements to the market, including aligning resources to support growth and profitability improvements.
• Creates a culture of continuous improvement by identifying and supporting process improvement opportunities and providing recommendations to help drive efficiencies and expense savings.
• Works closely with Software Developers to ensure technical compatibility and user satisfaction.
• Utilizes database tools for testing, troubleshooting, and providing data to business units on an ad hoc basis.
• Collaborates with business users and managers/leaders to understand, refine, and prioritize business goals and information needs.
• Maintains and adheres to data management practices including data dictionary, data security, and data governance.
• Communicates and coordinates with business managers on software issues, quality problems and corrective actions.
• Creates processes and data flow diagrams to represent the flow of data through the system and the inputs and outputs of entities.
• Stays current on BA industry trends and recommends areas for improvement.
• Leads R&D and proof of concept efforts.
• Regularly meets with key decision makers such as the tech areas and SBU team leaders and maintains continuous communications regarding the status of current and potentially new projects where enhancements and efficiencies are required.

Leadership Focus

• Develops and communicates vision and expectation levels to team members, relating them to corporate vision and strategic direction. Maintains appropriate interactions with people both within the organization and externally.
• Demonstrates leadership in accordance with clients mission, vision, and values.
• Provides team members with the tools needed to accomplish stated objectives.
• Consistently provides feedback and communication to staff members related to company and team performance.
• Leads team members to make decisions based on established criteria/goals and monitors performance to achieve successful results.
• Defines and develops team member's jobs, responsibilities, and accountabilities in both a physical and virtual environment.
• Selects, coaches, and retains staff.
• Inspires team members to attain goals and pursue excellence. Identifies opportunities for improvement and makes constructive suggestions for improved performance. 
• Effectively utilizes each team member to his/her fullest potential.
• Partners with and uses Human Resources as a resource for talent acquisition, training, and performance management.
• Provides training and development opportunities.
• Identifies and develops future leadership within the team. 
• Challenges team members through professional development while serving as a role model and mentor.
• Manages the staffing of the BA Team with the support of the CIO, and performs all skill evaluations and appraisals for direct reports for the team.
• Encourages team members to continually update their skills through formal training classes, webinars, books, or other resources.
• Actively participates in the annual IT budget process.

Required Skills and Experience:

• Bachelor's degree in Information Services, Computer Science, Business Administration, Statics, Business or Data Analytics, or a related field.
• Six or more years of experience working with business systems improvements.
• Five or more years of experience working with insurance; either property-and-casualty, commercial or workers' compensation insurance, preferred.
• Experience with problem management, change control, and influencing change without direct control within a decentralized business unit culture.
• Experience leading people or leading projects.
• Inspires continuous quality and process improvements.
• Strong technical aptitude to lead R&D and POC efforts.
• Excellent project management skills.
• Ability to develop an effective team environment focused on team results.
• Familiarity with relational database concepts with a practical understanding of SQL.
• Ability to coach, guide, and encourage staff toward improved performance.
• Serves as a positive role model to team members.
• Must be forward-thinking with an eye on strategic thinking.
• Must be capable of managing difficult situations and conducting critical conversations.
• Ability to apply confidentiality when appropriate.
• Strong organizational skills, including managing multiple projects and working with minimal direction using effective delegation where appropriate.
• Practice FREER principles and SERVICE values and coach employees to do the same.

About Versique:

At Versique, we believe people are more than a resume. People invent, propel, unearth, and build. They transform teams, markets, industries, and bottom lines. People do more than fill an open position. They open greater potential. We're here to help fill your human potential and build your human capacity. The Versique brand represents a powerful combination of "versatile" and "unique," hinting at the concept of "search" in its pronunciation.

In 2023, Versique made the Inc. 5000 list of fastest-growing private companies, and the Minneapolis-St. Paul Business Journal's Fast 50 list for fastest-growing private companies in Minnesota. Additionally, for the past four years, Versique has been recognized as a Star Tribune Top Workplace and awarded a Best Place to Work in 2022 by the Minneapolis/St. Paul Business Journal, which speaks to the incredible culture we've fostered.

We believe people are the ultimate business advantage. Let's find your people together. And make the best possible.

Versique is an equal-opportunity employer committed to creating a diverse workforce. We consider all qualified applicants regardless of race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.